Frequently Asked Questions

We recommend booking as early as possible — especially for weekend events during peak season (spring, summer, and holiday months). Popular dates can fill up 3–6 months in advance. That said, we always try to accommodate last-minute requests when availability allows, so don't hesitate to reach out even if your event is coming up soon.

To get you a quote and hold your date, we'll need: your event date and time, venue location, estimated guest count, which services you're interested in, and a contact name and phone number. Use our contact form to get started and we'll follow up quickly.

Yes, we require a deposit to hold your event date. The deposit amount varies depending on the size and scope of your event. The remaining balance is due prior to or on the day of the event. We'll outline all payment details clearly in your contract.

We understand that plans change. Cancellations made well in advance may be eligible for a deposit refund or credit toward a future event. Cancellations made close to the event date may result in forfeiture of the deposit. We review each situation individually and always try to work with our clients. Please contact us as soon as possible if your plans change.

Absolutely! Many of our clients love combining the cappuccino bar with the mini-donut bar, or pairing a continental breakfast with our full espresso service. We'll build you a custom package based on your event needs and budget. Just let us know what you're envisioning and we'll put something together.

Yes! We always bring decaf espresso and offer a variety of non-dairy milk alternatives including oat milk, almond milk, and soy milk. We want every guest to be able to enjoy a drink, regardless of dietary preferences or restrictions. Just let us know when booking if you have specific needs.

Our baristas are experienced at working efficiently during high-demand periods. Output depends on drink complexity and the number of baristas assigned to your event, but we typically serve 60–100+ drinks per hour. For large events, we'll recommend the right staffing level to ensure smooth, consistent service throughout.

Yes — we bring everything. Our professional-grade espresso machines, grinders, supplies, cups, napkins, and all service equipment are included in our setup. All we typically need from the venue is access to a standard electrical outlet. For outdoor events, we can often work with a generator if needed — just let us know the setup situation.

We comfortably handle events ranging from intimate gatherings of 20 guests up to large-scale productions of 1,000 or more. We scale our staffing, equipment, and supplies to match your event size. Just give us your guest count estimate and we'll handle the rest.

We typically arrive 45–90 minutes before service begins, depending on the complexity of the setup. We coordinate directly with your venue or event coordinator to ensure our arrival time works with the overall event schedule. We're always set up and ready to go before your first guest arrives.

Yes, full setup and breakdown are included. We arrive, set up our equipment and display, run the full service, then pack up and leave the area clean. You don't have to worry about a thing on the day of your event.

Yes! We regularly set up at outdoor venues including ranch properties, vineyards, gardens, and open-air event spaces. We do need access to electricity (either from the venue or a generator) and a reasonably level, stable surface. If you have a unique outdoor setup, just describe it to us and we'll let you know what we need to make it work.

Yes — fully. We carry all required business licenses, general liability insurance, and health permits. We can provide certificates of insurance upon request, which many hotels and venues require for approved vendor status. This is something we handle routinely and can turn around quickly.

We primarily serve Ventura County, Los Angeles County, and Santa Barbara County — covering cities including Oxnard, Ventura, Camarillo, Thousand Oaks, Simi Valley, Santa Barbara, and throughout the greater Los Angeles area. If your event is outside these areas, reach out anyway — we may still be able to accommodate you depending on logistics.

For events within our standard service area, travel is typically included. For events that require significant travel beyond our usual territory, we may include a travel fee in your quote. We're always upfront about this and will include any such fees in your initial estimate so there are no surprises.

Yes — we are approved vendors at a number of major hotels, resorts, and event venues throughout Southern California. If your venue requires approved vendor status or a certificate of insurance, we've almost certainly dealt with this before and can handle the paperwork efficiently. Just let us know your venue and we'll take care of it.